MANAGEMENT COACHING EMPLOYEE PERFORMANCE COACH CERTIFICATION Set expectations, assess performance, provide feedback, increase productivity, develop employee potential | taught by Joeel & Natalie Rivera

Research conducted over decades by the Gallup Organization shows clearly that the number 1 factor that determined the job satisfaction and performance of valuable employees, and therefore leads them to grow with the organization, is the relationship they have with their boss. That’s you!  

If you want happy, productive employees who contribute to the organization and fulfill their potential, it’s time to take your role as a manager beyond simply managing their behavior or responsibilities, and instead facilitate their development—as a coach.  

Being a coach isn’t about simply developing your employees skills or careers, it’s about helping them grow as a person. It means you are personally invested in their wellbeing and development. Being a high-performing manager is not about telling your employees what to do and providing feedback only during annual performance reviews. It means taking responsibility for their performance and success by partnering with them to chart a course to desired outcomes and supporting them along the way. 

The time you invest in coaching your employees will reduce the time you spend putting out fires, handling issues, and compensating for low performance.    

Don’t be a coach...

... just because 70% of employee learning and development happens on the job, not through formal training programs   

... Or because 63% of organizations are using internal coaching because the benefits are numerous   

... Or because leaders who implemented coaching effectively and frequently improved results for their business by a staggering 21% compared to managers that do not use coaching.    

Become an employee performance coach because of the direct impact it will have on your relationships, your staff’s performance, and your organization’s long-term success.  

This program will provide best practices for coaching your employees, including:

  • How to approach the relationship and develop a strong relationship of trust

  • Exactly how to structure the process, including scripts, assessments, and templates.

  • Effective communication techniques 

  • How to establish goals, expectations and what needs improvement

Plus, you’ll learn a proven done-for-you coaching process for creating an employee performance improvement plan, including: 

  • Establishing Performance Expectations 

  • Assessing Employee Needs

  • Analyzing Performance

  • Providing Feedback  


STUDENTS WHO COMPLETE EVERY LESSON IN THIS COURSE WILL RECEIVE AN OFFICIAL CERTIFICATION FROM TRANSFORMATION SERVICES, INC., AS WELL AS THE CERTIFIED EMPLOYEE PERFORMANCE COACH LOGO TO USE IN HIS/HER MARKETING MATERIAL. SEE THE FINAL LESSON IN THIS COURSE FOR INSTRUCTIONS.


So, are you ready to help your employees increase their performance and enhance their careers? If so enroll now, we look forward to seeing you in the course! 

Guarantee: We know you will love this course. However, we offer a no-questions-asked 30-day money-back guarantee if the course does not meet your needs for any reason.  

Course Syllabus

  • 1

    GETTING STARTED

    • Intro to Employee Coaching

    • REQUIRED: Agreement, Disclaimer and Code of Ethics

    • Coaching Skills

    • Establishing the Coaching Relationship

    • Initial Conversation Outline

    • Self-Awareness: Avoiding Biases

    • Self Awareness Avoiding Biases

    • Life Coaching Disclaimer and Code of Ethics.

    • All Course Documents in One Handy Place

  • 2

    COACHING MODELS

    • S.M.A.R.T. Goals Model

    • SM.A.R.T. Goals

    • The GROW Model

    • The GROW Model

  • 3

    COACHING EMPLOYEES FOR PERFORMANCE IMPROVEMENT

    • Establishing Performance Expectations

    • Performance Expectations Template

    • Assessing Employee Needs

    • Employee Needs Assessment

    • Training Plan Template

    • Analyzing Performance

    • Performance Analysis

    • Performance Analysis Template

    • Performance Discussion and Feedback

    • Performance Discussion and Feedback

    • Performance Discussion Template

  • 4

    COACHING COMMUNICATION TECHNIQUES

    • Effective Listening: Active, Reflective, Paraphrasing

    • Effective Listening

    • Empathetic Listening

    • Communication Techniques for Difficult Conversations

    • Communication Techniques for Difficult Conversations

    • The Power of Questions

    • Types of Coaching Questions

    • Coaching Questions

    • Empathetic Listening

  • 5

    BONUS COACHING INSIGHTS AND TOOLS

    • Locus of Control and Circle of Influence

    • Locus of Control

    • Getting in the Right State

    • Bonus Tools

    • Wheel of Life

    • Brainstorming

    • Determining Goals

  • 6

    Conclusion and Next Steps

    • Congratulations!

    • IMPORTANT: How to Receive Your Official Certificate

Instructor(s)

Lead Instructors & Coaches

Joeel & Natalie Rivera

Joeel and Natalie Rivera are professional speakers, trainers, and coaches. Their mission is to provide tools that empower people to ignite their dreams,  unleash their potential and fulfill their purpose. Through their  company, Transformation Services, Inc., they provide digital content  publishing, online courses, and life coach training programs that act as  a catalyst for personal empowerment. Joeel  is a former psychology professor with a Master’s Degree in Counseling  and Education and is currently completing his dissertation for his Ph.D.  in Psychology, with an emphasis on happiness. Using the science of  psychology and human potential, they train leading edge entrepreneurs,  leaders, life coaches, and individuals how to master the power of their  mind and create their destiny.They  are serial entrepreneurs who challenge and inspire others to take their  power back through self-employment as INDIEpreneurs, (self-employed  freedom junkies). Between the two of them, they’ve started over a dozen  businesses, from photography to a non-profit teen coaching center, and  from an import business to a holistic virtual office. They  became INFOpreneurs in 2014 when they fully transitioned their print  magazine into digital format because they found they could reach an  exponential, worldwide market at a fraction of the time and cost. They  closed their physical offices and began converting their in-person  workshops and speeches into information products and online courses. Then, in 2015 they received a proverbial “kick in the pants” to go  “all-in” when Joeel fell ill after traveling overseas. Unable to leave  the house, they continued reach and inspire their market by creating 50  online courses in only 2 years, including digitizing their popular life  coach training programs and certifications. Today, they have served 300,000+ students from 195 countries.