Employee Performance Coach Certification
Management Coaching: Set expectations, assess performance, provide feedback, increase productivity, develop employee potential .
Research conducted over decades by the Gallup Organization shows clearly that the number 1 factor that determined the job satisfaction and performance of valuable employees, and therefore leads them to grow with the organization, is the relationship they have with their boss. That’s you!
If you want happy, productive employees who contribute to the organization and fulfill their potential, it’s time to take your role as a manager beyond simply managing their behavior or responsibilities, and instead facilitate their development—as a coach.
Being a coach isn’t about simply developing your employees skills or careers, it’s about helping them grow as a person. It means you are personally invested in their wellbeing and development. Being a high-performing manager is not about telling your employees what to do and providing feedback only during annual performance reviews. It means taking responsibility for their performance and success by partnering with them to chart a course to desired outcomes and supporting them along the way.
The time you invest in coaching your employees will reduce the time you spend putting out fires, handling issues, and compensating for low performance.
Don’t be a coach...
... just because 70% of employee learning and development happens on the job, not through formal training programs
... Or because 63% of organizations are using internal coaching because the benefits are numerous
... Or because leaders who implemented coaching effectively and frequently improved results for their business by a staggering 21% compared to managers that do not use coaching.
Become an employee performance coach because of the direct impact it will have on your relationships, your staff’s performance, and your organization’s long-term success.
This program will provide best practices for coaching your employees, including:
How to approach the relationship and develop a strong relationship of trust
Exactly how to structure the process, including scripts, assessments, and templates.
Effective communication techniques
How to establish goals, expectations and what needs improvement
Plus, you’ll learn a proven done-for-you coaching process for creating an employee performance improvement plan, including:
Establishing Performance Expectations
Assessing Employee Needs
Analyzing Performance
Providing Feedback
STUDENTS WHO COMPLETE EVERY LESSON IN THIS COURSE WILL RECEIVE AN OFFICIAL CERTIFICATION FROM TRANSFORMATION SERVICES, INC., AS WELL AS THE CERTIFIED EMPLOYEE PERFORMANCE COACH LOGO TO USE IN HIS/HER MARKETING MATERIAL. SEE THE FINAL LESSON IN THIS COURSE FOR INSTRUCTIONS.
So, are you ready to help your employees increase their performance and enhance their careers? If so enroll now, we look forward to seeing you in the course!
Guarantee: We know you will love this course. However, we offer a no-questions-asked 30-day money-back guarantee if the course does not meet your needs for any reason.
Intro to Employee Coaching
REQUIRED: Agreement, Disclaimer and Code of Ethics
Coaching Skills
Establishing the Coaching Relationship
Initial Conversation Outline
Self-Awareness: Avoiding Biases
Self Awareness Avoiding Biases
Life Coaching Disclaimer and Code of Ethics.
All Course Documents in One Handy Place
Join the Course Discussion!
REQUIRED: Agreement, Disclaimer and Code of Ethics (By Continuing This Course You Agree to These Terms)
Requirements for Earning Certification (NO SKIPPING VIDEOS)
S.M.A.R.T. Goals Model
SM.A.R.T. Goals
The GROW Model
The GROW Model
Establishing Performance Expectations
Performance Expectations Template
Assessing Employee Needs
Employee Needs Assessment
Training Plan Template
Analyzing Performance
Performance Analysis
Performance Analysis Template
Performance Discussion and Feedback
Performance Discussion and Feedback
Performance Discussion Template
Effective Listening: Active, Reflective, Paraphrasing
Effective Listening
Empathetic Listening
Communication Techniques for Difficult Conversations
Communication Techniques for Difficult Conversations
The Power of Questions
Types of Coaching Questions
Coaching Questions
Empathetic Listening
Locus of Control and Circle of Influence
Locus of Control
Getting in the Right State
Bonus Tools
Wheel of Life
Brainstorming
Determining Goals
Congratulations!
IMPORTANT: How to Receive Your Official Certificate
Joeel & Natalie Rivera